Returns must be made within 30 days of the invoice date. Returns sent after this timeframe or without a completed returns from may be sent back at your expense.

Please note that online orders can not be returned in-store.

1.  
2. To return your item:

1. 1. Download and complete a Returns Form.
2.  
3. 2. Package your items securely, including the returns form and either your invoice or packing slip.
4.  
5. 3. Deliver to the address below by tracked courier, or alternatively drop off to address below between 9:00am and 1:00pm, Monday to Friday.

Return address:

AS Colour - Attn: Returns

Unit 14, Ascent Logistics Park South

Leighton Buzzard, LU7 3RH

United Kingdom

All products must be returned in original condition with swing tags attached, products must be unwashed and unworn.

We don't accept returns or exchanges on:

Outlet items

• Underwear (for hygiene reasons)
• Socks (once removed from packaging)

If you've recieved a faulty or incorrect item, please email support@ascolour.co.uk. We'll arrange the return and cover the shipping costs.

Items purchased as part of THE DEAL cannot be refunded or credited individually. However, we offer exchange options for any specific item/s within the deal;

1. 1. Choose to swap for an item of the same value

2. Item with a higher value will require an additional payment to cover the price difference (less 25%)

3. Items with a lower value will have a credit or refund provided for the price difference (less 25%)

You are responsible for covering the cost of returning the goods to us. But if you're exchaning something we'll pay for the shipping the new item to you.

Returns are typically processed within 1 week of recieving your parcel and the team will email you once your return has been completed.

All wholesale returns must be received within 60 days of purchase invoice date. Any returns recieved after this time will be sent back to the customer at their own expense.

1. To return your item:

1. 1. Download and complete a Returns Form.
2.  
3. 2. Package your items securely, including the returns form and either your invoice or packing slip.
4.  
5. 3. Deliver to the address below by tracked courier, or alternatively drop off to address below between 9:00am and 1:00pm, Monday to Friday.

Return address:

AS Colour - Attn: Returns

Unit 14, Ascent Logistics Park South

Leighton Buzzard, LU7 3RH

United Kingdom

• All orders over £50 are subject to a 10% restocking fee. This fee covers the time required to check items, re-fold, and restock each size into the correct warehouse location.

It is your responsibility to cover the cost of returning items to us. We'll cover the cost of sending out your replacements.

No, sample orders are no eligible for return or credit.

Items that have been embelished are no longer returnable or eligible for exchange. AS Colour is not liable for any reprinting costs under any circumstances.

We strongly recommend:

1. 1. Checking your order throughly before embelishment.
2. 2. Having orders shipped to you (not your printer).
3. 3. Reviewing your invoice and packing slip before printing.
4.  

If you notice a picking error before printing, contact support@ascolour.co.uk and we'll fix it. However, once the goods have been printed or altered, we cannot offer a return of exchange, even if it was our error.